Terms & Conditions

Welcome to the MultiVits.co.uk website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please contact us.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.


Our delivery information, which sets out how we will dispatch your order, can be found at Delivery Information.

Price and Payment

Accepted Payment

MultiVits uses SagePay to process transactions. SagePay accepts all major credit/debit cards including MasterCard, Visa, Switch, Delta, Maestro, Solo and American Express. For more information on secure online shopping with Sage Pay click here.

MultiVits also accepts payment via Paypal, please see www.paypal.com for information on PayPal payments.

The prices shown on our website include VAT at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges.

Pharma Nord UK may, in its sole discretion, refuse or cancel any order and limit order quantity.

If you are paying with your credit card from overseas, you will be charged the price in UK sterling, and your credit card merchant will convert this into your local currency. We provide a link to a currency converter, where you can estimate how much you are being charged.

Note: The recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Discount Codes

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any discount code will be specified at the time of issue.

These Terms and Conditions relate to all MultiVits promotions, competitions and discount codes (unless otherwise stated).

  • Only one discount code can be used per order.
  • Non-Pharma Nord products and special offer products are excluded from all discount codes, promotion and competitions.
  • A promotion code can't be used after an order has been placed.
  • All discounts are subject to revision or withdrawal at the discretion of MultiVits Ltd.

Save 20% when you refer a friend!

  • The friend recommended must use their email address which was given,  to create a MultiVits account.
  • Cannot be used in conjunction with any other discounts or by a member of the same household.

Price Match

MultiVits seek to offer the best value possible, and if you can find one of our products on sale elsewhere in the UK mainland for less, we will seek to match it.*

*Price matching terms and conditions:

  • Applies to current range of Pharma Nord UK products only sold in UK pounds sterling by UK-based Manufacturers, Authorised Retailers and Distributors - excludes businesses registered in the Channel Islands or Isle of Man.
  • Product must be the same brand, size, strength, pack size and name. We will match to multi-buy offers subject to stock. Price match will include postage charges, if applicable.
  • Customer must complete the online price match form shown in the product pages on MultiVits.co.uk, including a link to the site offering the lower price. Price match will not be applied after sale is complete.
  • Price match does not apply to out of stock, damaged stock or products with less than 3 months to best before date.
  • Price match does not apply to private sellers on auction sites, such as eBay, discount membership sites (Groupon etc) or mail order.
  • Price match cannot be used in conjunction with any other promotion or discount on that specific product. 
  • We retain the right to refuse a price match.


Please refer to our Refund Policy.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Contact Us

If you need further information please contact us.

MultiVits Ltd
Telford Court
United Kingdom
NE61 2DB

Call: 0044 (0) 1670 534900
Email: info@multivits.co.uk

01670 534 900
Weekdays 9am - 5pm


Thank you for visiting MultiVits, the official Pharma Nord online store!

We have listened to customer feedback and refreshed our site to make shopping with us even easier.

Happy shopping and good health!


Contact us for help and advice