Frequently Asked Questions

Yes. In order for your signature to be accepted or e-petition to be created you must be a customer or client of Home Group. This ensures that we only act upon the genuine thoughts and opinions of our customers & clients.

When you enter your details you are asked for your name and address. This information is then cross matched to our database every week to determine its validity. If the data we receive does not match what is currently stored in our database your vote / petition will be removed.

In order for a petition to be taken to the board for consideration a minimum of 200 signatures is required within 90 days of it going live.

The person that created the petition will then be offered the opportunity to come to the next board meeting and bring the issue to the boards attention. If they are unable to attend, then the petition will be raised on their behalf.

If you wish to find out the results of a petition and it is within 60 days of the closing date, then you can obtain this information from the 'epetition archive'. For results of older petitions please contact our customer service centre at contactus@homegroup.org.uk.

Dependant on your email setting, sometimes our emails may end up in your junk folder as your email provider accidently thinks our emails are SPAM. You should first check your junk folder. 

It is also possible during times when the e-petitions site is really busy, that the email may take up to 4 hours to be sent.

We have designed the use of this e-petitions site for the majority of web browsers and tablet devices.

Where full compatibility is not available a graceful degradation of the site design is presented to the user.

If you spot anything that doesn't look quite right or that you think could be better email us at contactus@homegroup.org.uk